When launching a new online business, it is important to take notice of the image that you are putting across to customers. There is always some doubt about the legitimacy and reliability of a new business, especially one that is running an e-commerce store. People will wonder whether your company can be trusted. There is a way to increase that trust.
Use Professional Invoices
It may seem like a minor issue, but the way you are invoicing customers can play a big role how they perceive your company. If you are using software such as the one provided by http://www.aynax.com/, you will be in a much better position
With such software, you are able to create professional invoices within a minute and send them along to your customers. Let us say that someone puts an order through your site. An invoice is created and emailed to the customer. How the invoice looks is very important.
Creating a Positive Reputation
If the invoice looks as though it is just blank text, the customer will have some doubts. Where do they pay? Can they trust your company? Are you even a legitimate business? These are the questions they will be asking.
When you use professional invoices that look like they are sent by a real business, you are in good shape. Customers will be much more likely to go ahead and pay for the order they just sent through.
Accepting Online Payment Portals
Another benefit to using invoice software is that you can easily integrate online payment portals such as PayPal and Google Pay. The invoice that you send will automatically have an option in there to pay through PayPal. Customers will feel a lot more comfortable putting in their information through the PayPal or Google Pay portal, as opposed to paying directly on your website’s secure server.